Pomoc dla gospodarzy
Zameldowanie i Pobyty
FAQs - Guest check-in featureWhat should I do if I cannot reach my guest?How Do I Contact Guests Before Their Arrival for Holidu reservations?How Do I Contact Guests Before Their Arrival for Airbnb and Booking.com reservations?Can I Change the Dates of an Upcoming Reservation?If I reply to the email from Holidu stating my guest provided information, will my guest receive it?When are infants overcapacity allowed in a reservation?
Anulowanie Rezerwacji
Why did the guest cancel the booking?How to avoid Host CancellationsWhat are the exceptions and valid reasons for host cancellations?What Happens If a Guest Cancels Their Booking?What impact does a host cancellation have?What proof is required for Host Cancellation requests?Understanding Airbnb’s Refund PoliciesWhat is the host's cancellation policy?
Opinie
Can I delete a review left by a guest? My guest left a bad review, what can I do?Review Guidelines for HostsHow Can I Review My Guest for a Holidu booking?How Can I Review My Guest for an Airbnb and VRBO booking?How to Write a Review Response (With Examples & FAQs)Can I Respond to a Guest Review for an Airbnb and Booking.com reservation?How does Booking.com calculate the review score?Can I Respond to a Guest Review for a Holidu reservation?Can I Respond to a Guest Review for a VRBO reservation?How and when can I see the review my guest left?Can I Delete a Guest Review?How to Get Good Reviews: A Guide for Holidu HostsWhy Are Reviews Important?Why Didn’t My Guest Leave a Comment?
Moje Konto Holidu
What is the Holidu Host referral Program?How to connect your Booking website to your own domain?Online Guest Registration with SIBA and Holidu – Frequently Asked Questions (FAQs)My guest is requesting an invoice, what do I need to do?How to Connect to ErtzaintzaBookiply is now Holidu – What this means for youWhat do I get if my friend also starts using Holidu Hosts?How can I recommend a friend to Holidu Hosts?How can you access your account?Where can you see your Holidu Agreement?How can you reset your password?How to Update Your Contact Details and Account InformationHow can I receive notifications from Holidu on my device?What to do if I have issues logging in?How to Connect to Mossos d'EsquadraHow to Connect to SES.HOSPEDAJESHow to connect your property to AVS (Germany)How to Set Up Two-Factor Authentication (2FA) on Your Holidu Account?How to Manage Your Account or Temporarily Pause BookingsHow to Change the Property Owner
Zarządzanie Ogłoszeniami
Useful templates for hostsHow can I Identify and Report Fraudulent ActivityThese are the amenities guests ask our Customer Service about the most before bookingHow can I change my cancellation policy?How do I update or edit my listing's information?How can I activate my homeowner website?How to manage photos for my property?How can I add/delete a manual calendar block?How can I add/delete an iCal calendar?How can you manage your collaborators?How do I configure an iCal/sync to connect my calendar with other platforms?Benefits of instant bookingsHow to Collect a Security DepositDistribution Channel: HomeToGo – How Does It Work?Avoiding Overbookings: Essential Tips for Holidu HostsEmbracing Inclusivity in Hosting: Welcoming Guests from All BackgroundsWhere can I find the list of Distribution Channels? Organic welcome baskets Why are there dates in red in my calendar?Distribution Channel: Check24 – How Does It Work?How can I edit the address?What are the Host Responsibilities?What is an iCal synchronisation?
Pomoc z Problemami Rezerwacji
How can I get support with an on-site emergency?Who can I contact in case of an emergency during the weekend?How can I contact Customer Service?Automated Guest Communication: Enhancing The Booking ExperienceHow to handle a booking modification directly in my Holidu Account?How to Handle Guest Complaints?What Can I Do if My Guest Violates the House Rules?What to do if a Guest Complains After Check-in?
Podatki i Przepisy
How can I get my Certificazione Unica report?How to get ready for Upcoming Changes to Vacation Rental Laws in the Canary Islands? New Vacation Rental Regulations in the Canary Islands - FAQFrench ELAN Regulation (Évolution du Logement, de l’Aménagement et du Numérique)Greek Regulations on Short-Term Rentals (STR)What is the Land Registration Number for Italian Properties (LRN)?Guest Check-in Feature in ItalyFAQ - Land Registration Number for Italian Properties (LRN)French City Tax (Taxe de Séjour)What exactly is Modelo 238 (OLD modelo 179)?CIN - National Identification Code for Italian PropertiesReal Decreto 933/2021: Guest Registration in SpainTax returnDAC7 FAQWhat is Cedolare Secca for Italian Properties?What is the Unique Registration Number NRA and how does it affect my listing in Spain?Statistical Reporting in Italy – A Simple Guide for HostsFrequently Asked Questions (FAQ) about the new Short-term rental accommodation Registration Number in Spain (NRA)Connect your Holidu account with the local authorityFAQ - National Identification code (CIN) for Italian PropertiesWhat is VAT?
Weryfikacja Konta
How do I verify my account as a company?How do I verify my account as an incorporated partnership (GbR or Grundstücksgemeinschaften) ?Why do I need to verify my account?How do I verify my account as a private host?How do I change my bank details? (Non verified accounts by Adyen)How do I change my bank details? (Verified accounts by Adyen)Account Verification - Frequently Asked Questions
Konfiguracja Ogłoszenia
Non-Refundable Policy FAQWhat is My Holidu Booking Website?How to Use the Booking Module on Your Direct Booking WebsiteHow to add and configure a Security DepositHow to Use Flexible Stays to Fill Calendar Gaps and Earn MoreFAQ: Save Energy, Cut Costs & Delight Guests with tado°How to activate or deactivate Holidu ProtectHow Can I Copy Prices for a New Season?How to create and customize your Direct Booking Website?Can I set different prices for weekends and holidays?How do I set up check-in and check-out day and time restrictions for my property?Where can I configure amenities?Boost Your Bookings with Discounts and Short StaysSecurity devices and CCTV How to Boost Your Bookings with Holidu's Last-Minute DiscountsHow does Holidu Protect work?How can I add arrival instructions?Service AnimalsEco Badge – How to Get It for Your PropertyHow to submit a damage claim with Holidu ProtectCan I change the name or ownership of my property ad?How can I set up discounts in my account?What should be included in my property’s description? What do guests ask about the most?Generating Your Property DescriptionHow to Manage Amenities for Your PropertyAutomatic 2026 Calendar Opening: What It Means and How to PrepareHow can I set extra fees?