When will you receive your payment for a reservation?

You will receive your payout based on whether you are a new host or an existing host. The timing of the payout depends on which category you fall under.

New Hosts

As a new host, your first payout will be processed 48 hours after your guest checks in and it should be received instantly. This initial delay helps ensure a secure transaction. 

A Few Things to Keep in Mind:

• If you have multiple reservations, your first payout will include all completed stays up to that date.
• Future payouts will follow the standard schedule for existing hosts.

Existing Hosts

Once you have received your first payout, all future payments will follow the standard payout schedule:

• Payments are initiated with an instant payment system on the check-in day.
• As it is an instant payment, you will receive the payment within minutes of it being issued.
• Typically, you should receive the funds on the check-in day itself.
• The instant payment will allow you to receive funds more quickly for last-minute bookings.

If you receive a last minute booking, the payout will be processed 24 hours after your guest checks in and should again be received instantly.

How Can You Check Your Payout Status?

You can check the status of your payouts anytime in your Holidu Host account under the Payouts section. Here, you will find details on:

• The amount and date of each payment.
• The processing status.
• Any potential delays due to bank processing times or verification steps.

What If Your Payment Has Not Arrived?

If you are a new Host and it is your first payment and it has not arrived within 4 business days or If you are an existing Host and your payment has not arrived on the check-in day, you should:

• Double-check your bank account details in your Holidu Host account to make sure everything is correct.
• Look at the Payouts section to see the payment status.
• Contact your bank to check if there are any processing delays.

If you still need help, you can reach out to Holidu Host Support, and we will be happy to assist you.