Getting Started

1. What is tado°?

tado° is Europe’s leading smart energy brand, trusted by over 4.8 million customers. Their smart thermostats and AC controls help you reduce energy waste and control your property’s temperature remotely – all from your phone.

2. What’s the exclusive Holidu offer?

As a Holidu Host, you get 30% off tado° systems – including smart thermostats, radiator valves, and AC controllers. It’s a limited-time offer, only for Holidu Hosts.

3. How do I redeem my discount?

Visit the tado° Partner Shop and enter the voucher code you received by email at checkout. DIY-friendly kits and step-by-step guides are included.

Benefits & Subscription

4. How much money can I save?

tado° helps Hosts save an average of 22% on heating and cooling costs by minimizing energy waste. With features like smart schedules, geofencing, and weather-responsive adjustments, your property stays comfortable for guests while your utility bills stay low. It’s smarter hosting that pays for itself.

5. What other benefits does a tado° system provide?

Managing a vacation rental means juggling comfort, efficiency, and costs—often from a distance. With tado°, Hosts gain smart, hands-off control over heating and cooling, saving energy while ensuring guests feel right at home.

• Total Control, Anytime, Anywhere → Control your property's climate from anywhere using the tado° app, device interface, or voice assistants like Alexa, Google Assistant, or Apple HomeKit. Turn heating or cooling on/off remotely—perfect for last-minute bookings or unexpected changes.
   
• Smart Scheduling for Seamless Stays → Set personalized heating and cooling schedules based on typical guest routines: warm up the home before check-in, lower temperatures overnight, or switch off after check-out. No daily manual adjustments needed—tado° does the work for you.
   
• Weather-Responsive Comfort → tado° reacts in real time to outdoor weather conditions, fine-tuning indoor temperatures for optimal comfort with minimum energy. Guests stay cozy (or cool), and you save money without lifting a finger.
   
• Save When Windows Are Open → If a guest forgets to close a window, tado° can detect it and alert you immediately, helping you avoid wasting energy by adjusting the heating or cooling accordingly.
   
• Room-by-Room Customization → Control each room individually to tailor comfort for different guest preferences while avoiding unnecessary energy use in unoccupied areas.
   
• Stay in control with monthly reports → Get clear insights into how often your heating or AC was running, along with detailed room temperature history—so you can spot waste, adjust settings, and keep energy bills in check even when you're not on site.
   
• Reliable Even Without Wi-Fi → No internet? No problem. tado° stores your schedules, so your heating and cooling keep running smoothly—even if the connection drops.
   
• Durable Hardware, Guaranteed → With a 10-year warranty for thermostats, tado° offers long-term reliability and peace of mind. It’s a smart investment that pays off in energy savings and guest satisfaction.

6. Do I need a subscription?

No. All core features are free. An optional Auto-Assist plan (€3.99/month) unlocks extra automation like:

• Auto shut-off when no one’s home (geofencing)
• Alerts for open windows or inefficient usage

Installation & Compatibility

7. Are tado° systems compatible with my setup?

tado° works with most heating systems, radiator setups, and AC units that use infrared remotes. To check, use the “Check Compatibility” button on each product page.

8. How do I install tado°?

tado° systems are designed with hosts in mind – no technical background required. Each kit includes clear, step-by-step instructions so you can install it yourself, at your own pace. And if you ever need a hand, online support and guides are always available.

Sustainability & Guest Appeal

9. What makes tado° systems sustainable?

By reducing unnecessary heating and cooling, tado° cuts heating and cooling energy use by 5–15%, lowering your rental’s carbon footprint and helping preserve the environment your guests come to enjoy.

10. Why do guests care about this?

According to Booking.com here and here:

• 83% of guests say sustainability is important
• 93% want to make sustainable choices
• 67% already turn off heating/AC when not in the rental

Smart energy systems let guests feel good about staying with you – and they’ll thank you with better reviews.

Visibility on Holidu

11. How does tado° help my listing stand out on Holidu?

Once installed, you can activate the “Smart Controls” amenity for your listing. This makes your property more visible to eco-conscious guests and gives you a competitive edge in searches.

12. How do I activate “Smart Controls” in my Holidu listing?

Activate the “Smart controls” toggle in the “Sustainability” section of your listing’s “Amenities” configuration.

 

Need More Help?

Visit the tado° Support Center for product questions, setup guides, and troubleshooting.